Warranty

1. Manufacturer’s limited warranty

Watches and AI eyewear are covered by the manufacturer’s limited warranty as described on the product page or in the product documentation, where applicable. The warranty covers defects in materials and workmanship under normal use and does not extend to the conditions listed below.

2. What is not covered

• normal wear and tear, including scratches, straps, bracelets, lenses and finish;
• damage from accidents, misuse, impact, or exposure beyond stated water-resistance ratings;
• repairs, modifications or battery replacements by unauthorized third parties;
• loss or theft;
• cosmetic products, which are covered by our Returns & Refunds Policy for defective or damaged items.

3. How to make a claim

Email [email protected] with your order number, a description of the issue and, where helpful, photos or video. We will explain the next steps, which may include inspection, repair, replacement or refund.

4. Relationship with returns

Within 30 days of delivery, you may also use our Returns & Refunds Policy. Defect claims are never limited by the voluntary return conditions.

5. Your statutory rights

This warranty is in addition to, and does not limit, any implied warranties or statutory consumer rights that apply in your state or country. Some jurisdictions do not allow limitations on implied warranties, so some limitations may not apply to you.