Customer care
Which currency do you use?
All checkout amounts are in USD. Your bank may apply its own conversion fees.
Where do orders ship from?
From the United States or China, depending on the product and destination. Available destinations and rates are shown at checkout.
Can I return an item?
Request a voluntary return within 30 days of delivery for unused, sealed items. You cover voluntary return shipping; we cover reasonable costs for defects, incorrect items or damage for which we are responsible. Statutory rights remain unaffected.
How do I find my order?
Use Track order with your order number and billing email, or sign in to your account.
Contact us
FIVEPOWER LLC
30 N Gould St Ste N, Sheridan, WY 82801, United States
[email protected]
Contact us for return instructions. This business address is not a return warehouse.